Space Insights: Space cancellations dashboard

The Space Cancellations Dashboard shows which space bookings people cancel and how they cancel them. It is part of Space Insights.

Open the dashboard

  1. Select the Analytics tab in the web dashboard.
  2. Select Space Insights in the left panel.
  3. Select the Cancellations tab at the bottom of the page.
  4. Use the fields at the top of the page to filter by campus, building, floor and date range.

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Charts in the dashboard

The table lists each chart and what it shows.

What is the purpose of this chart? What is this chart showing?
Total Cancellations The total number of space bookings canceled in the selected timeframe
Meetings Booked The total number of space bookings made in the selected timeframe
Cancellation Rate The rate of spaces that were booked and then canceled in the selected timeframe
Cancellation rate week-to-week The rate of canceled to not canceled spaces each week. Ideally, the percentage of canceled spaces goes down over time.
Cancellation vs booking trends over time Space bookings and desk cancellations day over day, so you can see trends
Cancellation methods over time How people cancel spaces, day over day
Cancellations by method The percentage of cancellations from each cancellation method:
  • Automatic: Robin cancels the space because nobody checked in within the allowed time.
  • Room Display: someone cancels the meeting from the room display for the space.
  • Synced: someone cancels the room from the calendar that syncs with the space.
  • Web: people cancel spaces by hand in the web app.
Cancellation methods by day of the week The methods by day of the week, so you can see which cancellation methods people use most and least each day
Cancellation rate by building Cancellations by building, so you can see which buildings have more canceled spaces. If a building has a high number of cancellations, consider a change to its space policies.
Cancellation methods by building Cancellation methods by building, so you can see how people cancel and decide if you need to change your policies
Cancellation rate by department The 10 departments with the highest space cancellation rates

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