Completing a health checkpoint

Overview

The Robin Health Checkpoint is a survey set up by your office admin(s) to determine whether you have been in contact with someone or are personally experiencing symptoms of COVID-19 before coming into the office. 

Anyone associated with a desk (including non-Robin members) will automatically receive the health checkpoint email if your office requires it.  If your status is "In-office," but you don't have a desk reservation, you will not receive a health checkpoint at this time. 

How to complete the survey 

Web dashboard

From the Office page, on the left side of the map, you'll see the option to complete your checkpoint or the option to mark yourself as Not coming in anymore. 

Via email

• You'll receive a health checkpoint email titled, Complete your health checkpoint for [date, time].

• Follow the link in the email to complete the health checkpoint questionnaire.

• You don't have to be logged into Robin to complete it.  For non-Robin members, the health checkpoint is sent to the email used to make the seat assignment or desk reservation. 

• Note that same-day reservations do not receive the health checkpoint email. This is because same-day reservations are made in real-time via the mobile app and/or via web dashboard which automatically prompts users to complete the health checkpoint as part of the booking workflow. 

Via mobile 

If you made a reservation using the mobile app that falls within the active survey window, then you'll automatically be prompted to take the health survey before heading in. 

Once a reservation is within the active survey window, you'll see a reminder on the Schedule tab to complete the survey before heading into the office.  

After completing the questionnaire, you'll be prompted with a message letting you know how to proceed. These messages are customizable. The message you see may look different.