Meeting service categories group the services your office offers, from catering to room setup support. Use the Service Categories table to see and change the name and service key of each category. This keeps your services menu up to date and easy to manage, especially in a large organization.
Changes to a category name or code, and category deletions, do not affect existing tickets.
Edit or delete a service category
- Go to Workplace in the web dashboard.
- Select Tickets in the left panel.
- Select the Service categories tab at the top.
- To find a category, sort and search the table with the tools at the top of each column.
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To change a category, select the edit pencil, make your changes and save them.
- To delete a category, select the trash can icon.
Before you can delete a category, delete its services or move them to another category. In the example below, you cannot delete the category "Randy test" because it has a service.