Robin's interactive maps give your team a live view of the office for easy wayfinding. Robin admins can easily create office maps for each location and get real-time answers to how people, spaces, and resources work together in the office.
As part of the onboarding, Robin will ask you to create floors and submit floor plans to begin setting up your Robin office. If you missed these steps during onboarding or are an existing customer needing to add more floors, you're in the right spot. This guide will help you understand how to add maps to your account.
Already have an account set up and need to submit a new map for an existing floor?
There are two ways to update a map, either via the map editor, or by sending a new map to Robin to create the map.
For help using the Map Editor, please go here.
To have Robin create your new map, you'll need to reach out to Robin Support to add a new map. You can send the updated map to support@robinpowered.com or use the in-app chat. Robin Support will then add the new map to your account.
Once the new map is ready, navigate to Manage > select the office building > select the Floors tab > select the floor > click Edit Layout.
Select the new map from the library and save your changes. If you run into any trouble, reach out to your Customer Success Manager for assistance!
Step 1: Create floors
During the onboarding process, Robin will prompt you to add a floor(s) to the office building you just created.
Step 2: Submit floor plans
During the onboarding process, Robin will prompt you to upload floor plans.
There are three ways to create a floor plan: submit your map file to Robin's Maps team to create the floor map for you, upload your own CAD file for Robin to trace automatically, or draw your own map.
Have Robin's Maps team create your map.
Before uploading your floorplans:
Make sure the file is no larger than 25MB
Make sure the file is in one of the supported formats: PDF, JPG, or PNG.
Drag and drop the file into the box, or click 'Browse' to attach the file. Add notes to the floor plan to help our team accurately convert and trace your maps. (Notes are optional)
Click Create Floors in the top right corner to complete the onboarding process.
If you decide to skip this step during the onboarding process or want to add more floor maps later, you can do it from the Manage tab.
Once your floor plans are submitted, the Robin design team will start the conversion process.
Then, within about 2-3 business days, you'll receive an email notification when your map is completed and has been uploaded to your account.
Upload a CAD map file for Robin to trace automatically
During the onboarding process or when creating a new floor, Robin will prompt you to upload floor plans. The three options from above will appear on a modal.
Select "Draw a map from a CAD file".
You will be prompted to upload your CAD file.
CAD files must be uploaded one floor at a time.
Files must be less than 30MB.
CAD files must be of the .dxf file type.
Uploading the file will show a progress indicator, showing if your file is compatible with Robin's uploader and progress during upload.
Once you've uploaded the file, you'll be prompted to select which layers to use from your file to create the map. Robin will automatically detect which layers render the best in Robin, but you ultimately have the choice of which layers to render.
Once you've selected your layers, you will be taken to the Map Editor to make sure the file has rendered correctly, and make any final adjustments before saving it.
Don't try to add elements like desks or furnishings from your file or in the Map Editor, as those are best represented and used from the desks and furnishings in Layout.
Save your map, and you will be taken to the Layout tool to publish it and get to adding details like desks, spaces, and furnishings.
Important: Uploading a CAD map over an existing map will not get rid of your other map resources like desks, spaces or furnishings.
However, it might make those items appear differently on your map screen and require moving them to their correct locations on the new floor plan.
Upon saving the uploaded file, you will be taken to Robin's map editor to finalize the structural layout before adding desks, spaces, resources and furnishings.
Maps created from CAD files will usually be accessible instantly, but may take a few minutes to become live after they’ve been uploaded and published. The maps should appear within 10 minutes of uploading.
Still need to add floors?
If you still need to create a floor for your converted map, navigate to Manage > select the building > select the Floors tab > click Add Floors + button > Enter floor name > Create floor button in the top right corner. This brings you to the office building details page.
Select the Floors tab > click the floor name > Add map button > select the corresponding map > Save changes. Click Edit layout.