If you see "We had a problem loading this page for you" in the web dashboard, refresh the page first. If the message stays, Robin may have a system outage.
Check status.robinpowered.com for updates while the Robin teams fix the problem.
Contact Robin support
Contact the support team through the chat box at the bottom right of your screen, or email support@robinpowered.com. The support team gives you any workarounds and information it has.
If an outage happens outside typical operational hours (Monday to Friday), the support team may be slower to respond. The Robin teams still work to resolve the outage and keep the status page updated.