Robin needs permission to view and modify the calendars paired with your account. Enabling the permissions outlined below within Google keeps your calendars in sync.
You'll need administrator access to your Google Workspace account in order to make some of these changes.
Step 1: Give booking user editing permissions
In order to properly edit events (e.g., end a meeting early from the room display), you'll need to give your booking user permission to edit events. There are two ways you can provide the booking user with the correct permissions:
OPTION #1: (Easiest) Give your booking user Super Admin privileges.
Step 2. Resources are set to "Auto-accept invitations that do not conflict"
Each time someone adds a room resource to a Google calendar event, the room resource receives an invitation email. This is just like the meeting invites you're probably used to getting.
Set each of your room resource calendars to automatically accept invitations that do not conflict in Google Calendar. If you recently created new Google resources, then they should inherit this setting by default, and no action is needed.
- In Google Calendar, you'll find a list of calendars in the left side panel. Click the 3 dots to open a menu > select Settings & sharing.
On the calendar settings page, under the "Auto-accept invitations" section > select Auto-accept invitations that do not conflict. Update this calendar setting for every room that has a Google calendar associated with it.
- Note, Google made a change to their API reference settings:
Beginning on November 4, 2019: If you have API reference disabled, we'll automatically switch your Admin API access to Disable. As a result, your users won't be able to sign in to certain apps until you grant API access to the apps. User will receive the alert, "Access to your account data is restricted by policies... " (or your customized message).