Syncing in advance
In order to keep things fast, Robin performs more accurate syncing the closer to the current date you get. The window for syncing accuracy depends on your calendar system.
- For Google Calendar, the syncing window is 3 months in advance unless you enable the recurring event feature from Manage > Office > Building > Scheduling policies. This will sync all events until 2038 when the modern timekeeping system breaks. Changing this setting may take 24 hours to affect all calendars.
- For Office 365 and Exchange, the syncing window is 3 months in advance.
Calendar syncing for the first time
When you first connect a calendar, we'll automatically sync events that fall within our short term syncing window. This process can take about 20 minutes for brand new connections, but future syncs should be instant. Events created a long time ago may not always show up in the schedule immediately. You can still create new events, and we’ll keep you safe if a conflict is discovered.
Future events that were scheduled before connecting to Robin will show up when they are edited, or once they get closer to the current date. Regardless of the date, Robin will prevent double bookings. If we do find a conflicting event, we'll sync it over immediately so it doesn't happen again.
Events 15 days in the past will sync over to Robin.
Recurring events 30 days in the past will sync to Robin if the recurring event setting is enabled for that space.
Scheduling events (far) in advance
95% of meetings are scheduled less than 90 days in advance. To help keep schedules fast, we’ll sync up to a year in advance by default. If you notice greyed out calendar dates when trying to schedule an event in Robin over a year in advance, this is why. If you’re one of the rare few regularly scheduling meetings more than a year in advance, our friendly support team can make some recommendations.