In order to keep things fast, Robin performs more accurate syncing the closer to the current date you get. The window for syncing accuracy depends on your calendar system.
- For Google Calendar, the syncing window is 3 months in advance unless you enable the recurring event feature from Manage > Office > Building > Scheduling policies. This will sync all events until 2038 when the modern timekeeping system breaks. Changing this setting may take 24 hours to affect all calendars.
- For Office 365 and Exchange, the syncing window is 2 months in advance
When you first connect a calendar, we'll automatically sync events that fall within our short term syncing window. This process can take about 20 minutes for brand new connections, but future syncs should be instant. Events created a long time ago may not always show up in the schedule immediately. You can still create new events, and we’ll keep you safe if a conflict is discovered.
Future events that were scheduled before connecting to Robin will show up when they are edited, or once they get closer to the current date. Regardless of the date, Robin will prevent double bookings. If we do find a conflicting event, we'll sync it over immediately so it doesn't happen again.