Desk Insights: The Desk Check-In dashboard

Badge data

This dashboard includes badge swipe data.

The Desk check-in dashboard in Desk Insights shows desk check-ins across your organization. It helps admins see how their organization uses Robin desk check-in features, and how their check-in policies affect the data they see.

Desk check-ins show if desks are really used. This helps you plan.

desk check in-new.png

The table below lists the main use cases, with tips on how admins can use the report to adjust their settings and policies.

Data point
What can I learn from this dashboard?
What can I do with this information?
Total desks The total number of desks with a check-in policy As you review the data in the desk check-in dashboard, you see high check-in rates. To get better utilization data, consider encouraging check-ins on more desks in your office.
Total Check-ins The total number of desks that people checked into See the volume of check-ins across your desks over a period of time. A low number can mean low adoption of desks that require a check-in. Remind employees to check in to confirm their reservation.
Total bookings The total number of bookings across all desks.
Check-in rate % The check-in rate across desks with a check-in policy, and its trend compared with a previous period

Desk check-ins confirm your office utilization. This chart shows how often people check into desks in your office.

  • A low rate can mean that people do not use desks, or do not follow the check-in policy.
  • The trend from previous periods shows if this problem stays the same, increases or decreases.
  • If you see a high check-in rate but few people in your building, check your desk policies to see how your Advance check-in window affects this number.
  • People might check in in advance. If so, consider requiring local check-in only.
Check-in rate over time graph What is the desk check-in rate across desks with a check-in policy over time? See the check-in rate over time on desks with a check-in policy, to measure desk utilization. Use it to plan future desk needs and space. If the check-in rate is low month over month, do you need as many desks as you have? To see which desks people do not check into, right-click the bar chart and drill down into desk type. Your policy settings for which desk types require check-ins affect your check-in rate.
Check-in methods bar graph What are the most popular check-in methods? See the most popular check-in methods on desk bookings, so you can make those methods widely available across your buildings. Robin gives your organization several ways to check into desks. Popular check-in methods can make people check in more often. Roll them out more widely, or tell your employees about them. After you roll out a check-in method, filter the time period to see its adoption rate and find out why people do not use it much.
Check-in methods trending line graph How are check-in methods trending? See how the use of check-in methods changes over time, so you can make those methods widely available across your buildings. The trends show when each method was introduced and how quickly people adopted it. Use this to make the more popular methods widely available. If use of a check-in method drops, tell employees about new methods that are available. Or check for other problems that stop these methods from showing utilization, such as wifi issues or the setup of the feature.
Check-in rate across buildings bar graph What is the check-in rate across buildings? See check-in rates across buildings to improve utilization, forecast real estate decisions and reduce costs. Check if your check-in rate varies across the buildings on your campus. You can see if policies in some buildings lead to more check-ins.
Check-in methods across buildings bar graph What are the most common check-in methods across buildings? See the most popular check-in methods for each building, so you can make those methods widely available. Go further and see how the methods you introduced affect your check-in rate across buildings. Some methods can lead to better check-in rates, and you can roll them out to more buildings.

To build custom dashboards from these pre-built dashboards, see Custom dashboards intro.

Articles in this section

Was this article helpful?
0 out of 0 found this helpful
Share