The Space Cancellations Dashboard is part of Space Insights, which focuses on space bookings that are being canceled and how they are being canceled.
To access the dashboard:
1. Select the Analytics tab in the web dashboard.
2. Select Space Insights in the left panel.
3. Select the Cancellations tab at the bottom of the page.
4. Use the fields at the top of the page to filter by campus, building, floor, and date range.
| What is the purpose of this chart? | What is this chart showing? |
| Total Bookings | Shows the total space bookings made for the selected timeframe |
| Total Cancellations | Shows the total number of space bookings that were canceled in the selected timeframe |
| Cancellation Rate | Shows the rate of spaces that were booked and then canceled in the selected timeframe |
| Cancellation rate month-to-month | Shows the rate of canceled to not canceled spaces each month. Ideally the percentage of canceled spaces is decreasing over time. |
| Cancellation vs booking trends over time | Shows space bookings as well as desk cancellations day over day in order to see trends |
| Cancellation methods over time | Shows the ways in which spaces are canceled day over day |
| Cancellations by method | Shows the percentage of cancellations coming from each cancellation method
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| Cancellation methods by day of the week | Shows the methods by days of the week to understand which cancellation methods are being used the most and the least each day of the week |
| Cancellation rate by building | View cancellations by buildings to understand which buildings have more spaces that are being canceled. If there are a high amount of cancellations in a building, think about adjusting space policies. |
| Cancellation methods by building | View cancellation methods by building to understand how people are canceling and decide whether policies should be adjusted. |
| Cancellation rate by department | View the top 10 departments with the highest space cancellation rates. |