Overview
You can view survey responses as CSV export from the Responses tab on the Health Checkpoint management page or follow the Access link to the Daily Roster (under Manage > Access) to see who completed the checkpoint and if they passed/failed it.
Note
We don't store visitor responses.
How to view responses & statuses
- Click Manage from the top ribbon > Integrations.
- Scroll down to the "Other" section and click Manage for the health checkpoint.
- Click Manage next to the survey in which you want to review responses.
- Click the Responses tab at the top.
- You'll see a list of responses with a CSV button next to it or follow the "View daily summaries with Access" link at the top.
User permissions
- To use the CVS export functionality, you must be a Global admin or have the Manage Health Checkpoints permission.
- To view the daily response summaries on the Daily Roster on the Access page, you must have the View-Only or Edit Access permission.
A CSV export from the Responses tab will look something like this:
The link to the Access page will take you to the Daily Roster. This is where you can see pass or fail statuses. It will look something like this:
You'll see a "Resend" survey option next to anyone who failed the survey. The redo survey is resent via email only; it will not pop up in the web dashboard or mobile app. This is helpful when someone misclicks and "accidentally fails" the survey.
Warning
- When a Robin user fails and retakes the checkpoint, only the latest survey response is captured in the Daily Roster & in the Reponses export.
- Today, visitor responses are not stored, only Robin users. More to come on this in the future!
- Employees who click "Join Office" and don't have a desk reservation do not receive a health checkpoint at this time.