Tell your team how to book in Robin, then send a short launch email so the rollout goes well. Your office is built and your people are invited, so this is the last step.
This guide is for Essentials & Business plan customers.
How your team will book
Most users book from the Map tab. The map shows everything that is available. Available desks and spaces show in green.
People can book in these places:
- Mobile app. Use it to book on the go, check in and see who else is coming in. Ask everyone to download it. It is required if you use QR code check-ins. Users can download the Robin mobile app from their app store.
- Web dashboard. Book a desk or room from the map. You can also use Find a space and Book a desk to search and filter by amenity, capacity or type.
Book a desk
Pick a desk on the map, or switch to the list view to see a filtered list of options. Change the date and time at the top of the Map tab. If you set a check-in policy, people confirm their desk when they arrive.
Book a room
Pick a space on the map, or switch to the list view to see a filtered list of options. Change the date and time, and filter by amenity or capacity. Then select a time slot to book the space. You can also create events from this flow.
Send a launch email
Send a short email 1 or 2 days before go-live. It sets expectations and reduces confusion. Copy the template below and change the parts in brackets.
Hi everyone,
This week we are rolling out Robin in the office. It is an easier way to find the desk or room you need and avoid double bookings. You will receive a personal invitation to set up your account. Bookmark the login page so it is easy to find.
When you log in, add a profile photo and check your settings using the avatar in the top right.
To book a desk or a room, tap Book in the Robin mobile app or open the Map tab and pick a green (available) desk or room on the map.
The quickest way to book day to day is the mobile app, so download it when you get your invite.
Questions? Reach out to [your name].
Read the email before you send it, and make sure it matches how your office works.
You are live
To do more with Robin, see After you launch. It covers policies, branding, Slack and Teams, and more.
Support resources
Robin’s support agent is available 24/7. To open it, select the blue bubble at the bottom right of your screen on the support site, or select ‘Support’ at the bottom left of Robin’s web app.