Workplace Insights Dashboard

With the return to the office and a transition to hybrid work, desk and floor usage are not as predictable as they once were and can be difficult to measure when making critical decisions for the office.

To access the dashboard:

1. Select the Analytics tab in the web dashboard.

2. Select Workplace Insights in the left panel.

The Workplace Insights dashboard provides an overall view of how spaces and desks are being used at both the building and the floor level to help office admins understand utilization trends and space optimization opportunities. We've highlighted some key insights this dashboard can provide:

• I want to cut a floor to save costs on my real estate. Which floor has the lowest overall utilization?

• I want to cut floor 1, do I have enough desks on a different floor to accommodate usage on a different floor?

• I want to know how desk and space utilization compares across buildings using the campus filter.

• I want to cut a floor with the lowest utilization, does this floor seem to have low utilization across the past year, or is it just these past 30 days?

• I seem to have low space usage. I want to know more about these spaces. 

Personalized recommendations 

At the top of the building dashboard, you'll notice three personalized recommendations based on the utilization data presented for the selected building. The insights will always be from the last 30 days of usage. The recommendations are divided into three insight categories: 

1. Unused space by capacity: Identifies spaces with certain capacities with consistently low usage.

• Illustrates opportunities where certain spaces may not be the right fit for their workforce based on capacity and usage trends. Presents admins with an opportunity to reconfigure or get rid of space.

2. Desk check-in rate: Indicates whether employees are checking into desk reservations.

• If the check-in rate is low, remind employees of the workplace policies to encourage more accurate usage data. Or that usage is not as high based on just booking data.
• If the check-in rate is high, you can feel confident with the adoption of this feature and the representation of the desk usage.

3. Popular meeting days: Highlights up to two days of the week where space usage is consistently high.

• Look at the peak meeting days to confirm you have enough spaces for your employees. If you're considering making changes like consolidating floors, then you may want to ensure there are enough meeting rooms to support peak-day space usage.

Desk & space usage trends by building/floor

Choose the tab at the bottom of the screen to decide whether you'd like to view the data at the building or the floor level.

View desk & space usage trends over different periods of time to better understand usage at the building or floor level. 

1. Toggle between the Desk Usage and Space Usage tabs. 
2. Hover over a specific part of the trend line to view % of usage for a specific building or floor.

Click on a specific building or floor in the legend to highlight that specific building or floor in the graph. 

Average building or floor usage table

Compare desk and space usage across buildings or floors to understand how each is being utilized. 

View average desk usage by building or floor

1. Average desk usage is calculated by the total desks booked/total desks available x 100.
   • If two people book a desk, it still counts as one desk booking in the total desks booked for desk utilization.
   • Any desk reservations made outside of your set office hours are not included in the total desk bookings.

View average space usage by building or floor

1. The average space usage is calculated by total space hours booked/total space booking hours available on open office days x 100.
   • Based on standard open office hours (9 am - 5 pm) for all customers and assume an 8-hour work day. 
   • Space reservations booked outside of office hours are counted in total hours booked.