Requires
- Admin access to Robin
Repair a calendar connection when a calendar on your account becomes unavailable or events are missing in Robin. This usually happens when a booking account was swapped out for a different account without access to the existing calendars, or when the remote calendar was removed from the system.
First, remove the room calendar if it is still connected. In Robin's web dashboard, go to the space, then Manage > Edit Calendar > Remove this calendar. Then do these steps again to reconnect the room calendar. This repairs the connection and starts a sync.
Note: If you use Microsoft, keep a list of your room calendar names and addresses before you disconnect.
- Google accounts most likely see "No Calendar" in the dropdown. Select the matching calendar from the dropdown and save your changes. Robin starts to sync with the correct calendar.
- Microsoft accounts need the list of room calendar names and addresses to reconnect the calendars to the spaces in Robin. Copy and paste each one. Save your changes to force a sync.