When you change the external calendar account used for scheduling, keep a few things in mind.
Disconnect the calendar account
Remove the calendar integration from the Robin web dashboard.
- In the Robin web dashboard, go to Manage > Integrations.
- Select Manage next to your calendar provider in the Installed list.
- Under Remove Integration, select Remove.
- In the confirmation window, check the box for each consequence:
- All space booking calendars are removed from your organization, and users cannot book meetings in any spaces that use these calendars. Past events and analytics stay.
- Robin no longer fetches updates from your organization's calendar account.
- Select Delete.
Switching accounts does not delete all your events
When you disconnect a calendar account, Robin unpairs all space calendars and removes only future events. These events are also on your regular calendar, so they sync back as soon as you pair the calendars again.
All of your spaces and historical data (for example, past events and analytics) stay.
What happens to spaces and room displays
Spaces can exist without their calendars. When you delete a space's calendar, the space stays but switches to on-demand scheduling. Connected room displays show impromptu meetings only until you reconnect a calendar.
You should not have to update any of your room displays when you switch accounts.
If you have many spaces and you are sure all connected calendars have the same permissions, the Robin support team may be able to help you migrate. Then you do not need to reconnect the same calendar to each space by hand. Send a request, and the team finds the best approach.
Change a resource or room calendar
Your office admin needs to do some work for this.
- In your native calendar system, copy all booked events to the new room calendar.
- In Robin, remove the old resource calendar.
- Add the new resource calendar.
If something goes wrong, you can reconnect the old resource calendar.