Robin sends office guests several types of email notifications. When someone pre-registers a guest in the web dashboard:
- The guest receives an email with the details of their visit when you register them, and 4 hours before the visit start time. They use it to acknowledge documents (if required) and to check in when they arrive. The check-in window opens 90 minutes before the scheduled visit start time. Before that, the check-in button is not available, and the guest sees a message that asks them to come back closer to the visit start time.
- If office guests must complete a health checkpoint survey, they receive an email with a link to it 24 hours before their visit start time.
Learn more about the guest experience.