Complete a health checkpoint

What the health checkpoint is

Complete the Robin Health Checkpoint before you come into the office. It is a survey that your office admins set up. It checks whether you have been in contact with someone or have symptoms of COVID-19.

If your office requires the checkpoint, anyone associated with a desk (including non-Robin members) gets the health checkpoint email. If your status is "In-office" but you do not have a desk reservation, you do not get a health checkpoint.

Complete the survey

You can complete the survey in the web dashboard, from the email or in the mobile app.

Web dashboard

On the Map page, on the left side of the map, you see the option to complete your checkpoint. You also see the option to mark yourself as Not coming in.

Email

1. Open the health checkpoint email with the title Complete your health checkpoint for [date, time].

2. Follow the link in the email to complete the health checkpoint questionnaire.

You do not have to be logged in to Robin to complete it. For non-Robin members, Robin sends the health checkpoint to the email used to make the seat assignment or desk reservation.

Same-day reservations do not get the health checkpoint email. You make a same-day reservation in real time in the mobile app or the web dashboard, and these prompt you to complete the health checkpoint as part of the booking.

Mobile app

If you made a reservation in the mobile app that falls within the active survey window, the app prompts you to take the health survey before you go in.

When a reservation is within the active survey window, you see a reminder on the Schedule tab to complete the survey before you go into the office.

After you complete the survey

After you complete the questionnaire, you see a message that tells you what to do next. Your office can customize these messages, so the message you see may look different.