How to change a desk reservation?

You can change your desk reservations using the web dashboard and mobile app. If your office uses QR codes for desks, you can quickly scan and swap your desk. 

Web dashboard

Schedule workweek view 

When you open the web dashboard, you land on the Schedule page. This is where you can plan your week, including making and changing desk reservations. 

1. Locate your reservation on your Schedule.
2. Click the 3 dots next to your reservation in the right sidebar to open the action menu. 

3. You have two options:

A. Cancel reservation: This cancels the reservation for that day only.

• Then, let Robin know if you're still coming into the office or if you need to cancel all of your in-office plans.
• If you need to cancel a reservation that's for multiple days , then head to your user profile to cancel the entire reservation. 

B. Edit reservation: This opens the office map, where you can edit the time, date, and duration of a single-day reservation. Editing the time or duration of a hotel reservation (multiple days) is not supported.

Office page

You can edit and or cancel reservations using the Office map. To do this:

1. Navigate to the Office tab and locate your desk on the map. Look for a red "Your desk" marker.
2. Click on your desk to open the reservation.
   • If it's a hotel desk reservation (multiple-day reservation), select Change dates to add or remove dates. To cancel the reservation, remove all the dates. Editing the time or duration of a hotel reservation is not supported.

• You can edit or cancel hot desks (single-day reservations). Use the fields at the top to edit the date, time, or floor, and click Update reservation. 

Mobile app

1. Locate your reservation on your schedule and tap the three dots next to it to open the action menu. Alternatively, you can open the reservation under your user profile (located at the bottom of the screen).
2. Now, there are different modification options based on the type of reservation you have:
   • Single-day (hot desk) reservation:  You can edit or cancel the reservation. To edit, use the fields at the top of the map to change the date/time. Or cancel the reservation. 
   • Multiple-day reservation (hotel desk): If the reservation is part of a multiple-day reservation, you can only cancel (remove) that date from the hotel reservation; you cannot change the time. 

FAQ

Q: Can users with desk delegation permission edit someone's reservation on their behalf?

A: Not today.

Q: Can I edit my own desk reservation if an office admin (or a user with desk delegation) made the original desk reservation for me?

A: Yes.