Offline device notifications send an email when a room display goes offline for 30 minutes or more. Admins and custom roles can sign up to receive them.
Location-specific device emails
Building-level admins and custom roles with the "Manage devices" permission can opt in to emails for location-specific devices. Notifications must be enabled on the organization level.
Turn on notifications for your organization
A global admin turns on the emails. Go to Manage > Notifications > Device Health Notifications for your organization and select the email checkbox. Robin then sends emails to every Robin admin.
Opt out of notifications
Individual admins and custom roles with device notifications can opt out of the emails. Go to your Profile > User Settings > Notifications > Device Health Notifications and clear the email checkbox.