Offline device notifications

Keep close tabs on your room displays with notifications in your inbox. Admins (& custom roles) can sign up to receive notifications any time a room display goes offline for 30 minutes or more. 

 

Can I opt into emails for location-specific devices?

Yes, if you're a building level admin or custom role with "Manage devices" permission and notifications are enabled on the organization level. 

 

First things first global admins, navigate to Manage > Notifications > Device Health Notifications for your organization and select the email checkbox. This will send emails to every Robin admin. 

2020-11-05_06-45-17.png

 

Individual admins (or custom roles with device notifications) can opt out of receiving email notifications. To update personal notification settings, navigate to your Avatar > User Settings > Notifications > Device Health Notifications and uncheck the email box.2020-11-05_06-42-15.png

 

Did this article help?