Offline device notifications

Keep close tabs on your room displays with notifications in your inbox. Admins (& custom roles) can sign up to receive notifications any time a room display goes offline for 30 minutes or more. 

Can I opt into emails for location-specific devices?

Yes, if you're a building-level admin or custom role with "Manage devices" permission and notifications are enabled on the organization level. 

First things first global admins, navigate to Manage > Notifications > Device Health Notifications for your organization and select the email checkbox. This will send emails to every Robin admin. 

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Individual admins (or custom roles with device notifications) can opt out of receiving email notifications. To update personal notification settings, navigate to your Profile > User Settings > Notifications > Device Health Notifications and uncheck the email box. 

 

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