Requirements
- Advanced Authentication & User Management
- Admin access in your MDM provider
Set up room displays with your Mobile Device Management (MDM) provider to deploy and manage the room displays in your workplace. With this workflow, you pair a fleet of devices with a set of spaces. The MDM token for initial setup expires after 24 hours.
Supported MDM providers include VMware and JAMF. Any provider that follows the AppConfig community standard should also work.
Heads up
Make sure your displays do not run in Single App Mode or Autonomous Single App Mode while you follow the steps below. Devices do not receive their space pairing while they run in Single App Mode or Autonomous Single App Mode. You can turn on this setting after you pair the displays.
Start pairing in the Robin dashboard
-
Go to Manage > Add a device > Multiple Room Displays to start to pair your devices.
-
Select the spaces to pair with devices. This workflow assigns one display at random to each selected space. To assign more displays to a space, or specific displays to specific spaces, see Set up your room display.
Copy the token that Robin generates. You enter it in your MDM provider.
Set up the application configuration in your MDM provider
-
Turn on application configuration in your MDM provider and enter the pairing token from Robin. The screenshots below show the configuration in VMware and JAMF. For where to enter the pairing token, see your MDM provider's instructions.
AirWatch:
JAMF:
-
Confirm and deploy the application configuration to your devices. Pairing should start immediately.
Monitor progress in the Robin dashboard
Go to Manage>Devices to see the pairing progress. After all the displays are paired, mount the displays on the wall.
Additional configuration: Autonomous Single App Mode
Supervised devices support Autonomous Single App Mode (ASAM). A device is supervised through the Apple Configurator or Apple's Device Enrollment Program. You can turn on this setting in your MDM provider or in the Room App.
When ASAM is on, the Rooms app stays in the foreground in Single App Mode. If the device loses connectivity, it exits Single App Mode so you can troubleshoot more easily. It returns to ASAM automatically when the app is open and the device is back online.