Requires
Supported Plans
- Teams & Enterprise
Segmenting folks into groups makes it easier to find the right colleagues quickly with a more robust directory and provides a way to categorize and manage user permissions. (The configuration of groups is not available on the Starter plan.)
How to configure groups
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Navigate to Manage > Groups
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Select Create new group to add a group. Groups can be based on departments, roles, or locations. Some examples: Sales Team, Senior Managers, Boston.
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Enter the group details. If you prefer for this group to be "Private", select the checkbox > Save.
If a group is marked as "Private," then only global admins can see the group and its members.
How do private groups work?
- When a new group is created and marked as "private," then the groups and it's members are only visible to global admins.
- When a non-admin navigates to the People tab, they will not see any private groups listed under the Groups column and Private groups will be excluded when a non-admin user navigates to People --> Groups.
- Existing groups can be marked as private by selecting the check box next to the group > select the edit pencil at the top.
Manage groups
To edit your group, go to Manage > Groups. Check the box next to the group you'd like to edit, then select the edit icon. From here, you can edit the group name and description.
To add people to a group, select the group name from the list, then click Add people to add people individually, or click Import CSV to add people in bulk.
A few things to note about the CSV option:
- Robin's import tool supports two columns, name & email (required). Headers are case-sensitive, so be sure to check your capitalization before uploading. Your CSV should look something like the image below.
- Max of 150 users per CSV
- Supports the option to provision accounts silently. Meaning we will not send a Robin invite if they don't already have an account.
Does your office use SCIM?
Customers on the Enterprise plan can use SCIM as another option to help with managing groups. Learn more here!
To remove members from a group, check the box next to the member then select the delete icon.
Roles and permissions
Customers on Premier plans can also assign groups to custom roles with permissions.
Add People to a group
Add members to groups from the People page.
- Navigate to Manage > People
- Select members you would like to add to a group
- Click Add to a group
- Select the group you would like to add the selected members to.
- Select Save changes
Where to see groups
Navigate to the People tab in the dashboard or on the mobile app to search for users and view their assigned groups.
