Perhaps you've booked a room you no longer need? This guide walks you through the different ways you can cancel a room booking using the web dashboard.
Before you start
- You must be the meeting organizer or a Robin admin to make changes. Default members can't modify other users' meetings.
- If you're an admin, the easiest way to cancel is from the Meeting Rooms tab on the Schedule page.
- For meetings created outside Robin (synced events), you need to enable the Edit Synced Events setting in the web dashboard. Synced events have a calendar icon.
How to cancel a room booking
- From the web dashboard, select the Schedule page.
- Choose your preferred method:
From the Workweek view
- Select the Workweek view.
- Find and select the meeting on your schedule. This opens the meeting details in the right sidebar.
- Select the meeting title to expand the details.
- Select the More button.
- Select Remove space. (Note, this cancels the room booking, but it doesn't cancel the meeting.)
From the My Meetings tab
- Select the My Meetings tab.
- Find the meeting and select the Actions tab (three dots) in the top-right corner of the meeting card.
- Select Cancel event from the dropdown menu. If you don't see the option to cancel, you might not be the meeting organizer and will need admin assistance.
- Confirm cancellation.
From the Meeting Rooms tab (use this method if you're not the organizer)
- Select the Meeting Rooms tab.
- Use the fields at the top to find the meeting you need to cancel.
- Select the meeting to open its details.
- Click the trash icon in the meeting details module on the right.
- Click Delete.