Robin Platform Overview

Note: This is a high level summary of the platform capabilities, and generally most interesting to people looking to clarify what the service (Robin) does from a service agreement perspective. 


Robin is workplace management software, available as a cloud subscription service. This means we regularly make dozens of changes per week to the product, adding new functionality and improving existing features. We share key updates via

“Do you have a product specification which includes a complete list of features included in the subscription?”

We make dozens of changes per week, and we do not maintain an exhaustive list of every feature we support. It also means we are likely to change features and (in some cases) remove features which are no longer valuable to our customers. This allows us to continue providing a great service and support our core solutions (see below).

“What does the product do?”

The platform supports three primary use cases: 

  1. Conference room scheduling

  2. Desk booking (Assigned, and hotel reservations)

  3. Analytics for utilization of the office, via both space and desk activity

The product supports both admin and employee-facing workflows in all of the above solutions. We will continue to support these use cases, even if the delivery methods change.

Today, we support a number of apps + key features:

  1. Room Display, an app which runs on commercially available tablets (e.g., iPad, Android), showing availability, allowing ad hoc booking, and meeting check-ins. See this list of supported tablets.

  2. Outlook Add-in/Google Calendar extension which includes extra room booking context and search criteria for finding specific resources when managing calendar events inside Outlook or Google Calendar.

  3. Interactive maps, used for wayfinding and booking resources such as desks, rooms, and identifying which coworkers are working nearby (configurable with permissions).

  4. User groups, policies, and permissions for managing access to different resources, and setting different behaviors (e.g., removing abandoned meetings).

  5. Abandoned Meeting/Desk Protection, which releases a reserved room or desk if nobody checks in after a certain period of time. The rules and methods for check-in can vary depending on settings.

  6. Mobile application for employees to manage their desk and space reservations, check into meetings, available on iOS and Android devices.

  7. QR/NFC Stickers for requiring local check-ins that confirm a desk in use. (Optionally available for $1/sticker)

  8. Status Boards, an app accessible via the browser which runs as a large format display of nearby room/desk availability or an interactive kiosk for booking resources and searching for people sitting nearby.

  9. Guest management, for logging visitors to the office, sharing instructions and notifying the host when they arrive. Admins may register guests, and see the current status of planned visitors on a given day via the web dashboard.

Key Integrations

  1. Calendar systems: Exchange, Office 365, Google

  2. Slack/Microsoft Teams notifications of upcoming meetings, desks reservations, and options to manage the booking (check-in, cancel, etc.).

  3. Integration with user provisioning systems, for automating access and group management found in your existing systems like Okta, Azure AD, or HRIS directories. We do this via existing standards such as SCIM and SAML.

  4. Publicly documented API endpoints, available via Note: Not all functionality within Robin’s apps are available or documented via the public API.

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