Glossary of terms

A crash course in the terms you're likely to come across in Robin-land for all things office scheduling + management.





Equipment available in the space (available for Pro plans and higher).

Authentication methods

The way users in your organization sign in to Robin.

Types of methods

    • SAML (Security Assertion Markup Language) (available for Premier plans)
    • Username and password
    • SSO (Single Sign-On)
    • Sign in with Google
    • Sign in with Office 365



Locations for your office which could have physical addresses. Depending on how large your organization is, it could be anything from "East Coast HQ" “Boston office” “11 Farnsworth”. A building contains spaces, which are optionally organized by level.

Booking user

A booking user is a generic user (service) account that your org would use instead of a personal account to manage/create events. This helps keep personal calendars clear of other folk's events. 


Calendar systems

When we refer to your calendar systems, that is the calendar software that you are integrating with Robin.


A campus is a group of buildings and an optional setting in Robin, available starting on the Premier plan. You might refer to campuses by city or country (Boston Office, Singapore), whereas buildings in a campus could be East/West, nicknames, or street addresses. Employees in a campus have in-person meetings with each other, even if they are located in different buildings.



When you hear us mention the dashboard, we are referring to the Robin application you would access through your computer rather than a mobile or tablet device.


Devices are external hardware that allow employees and guests to interact with the office.


Desks are workstations that belong to a desk group. These can be permanent seats or short-term workspaces. Each desk may include amenities such as a phone, monitor, adjustable desk. Members can reserve short-term desks in the web dashboard or mobile app and admins can assign permanent seats or reserve short-term desks for members. 



An event is time booked in a space. This can be presented in the form of a meeting, stand-up, independent work blocks, etc.

Event composer

The event composer is where users can book and edit meeting details in the Robin Dashboard.



Outside systems/software that are connected to Robin. 


Meeting room calendar

Represent the physical rooms in your office. When you create and add these calendars to your organization's address book in Office 365, people can reserve rooms through both Outlook and Robin.


Organization name

This is the id that one will use to login to the Robin dashboard, and can also be found in the URL of your dashboard. Example:



When you add co-workers to your company account in Robin, they will receive an invitation to create their own account. Once they've registered they will be able to schedule events in the rooms you've configured via their web browser, native calendar using Robin plugins, or mobile app. All new users are added at the "Member" role, but you can upgrade them to Administrative roles as needed.

  • Member
  • Administrator
  • Owner


Resource calendar

A Google calendar meant for shared resources like rooms or equipment that can only do one thing.

Room display

Robin uses a variety of methods to know when someone is in a room. One way is through the display app, Rooms. Rooms is a companion app for Robin that runs on iPads and Android tablets. Mount displays outside of conference rooms to keep schedules and events updated in real-time.  


Service account

A service account is simply a user account with a specific purpose to provide a security context for services, such as your calendars which run off Windows.


Spaces belong to a building, and, if applicable, a level. These are most commonly rooms inside of your office, such as conference rooms and on-demand spaces. You can also use spaces as a way of marking departments or common areas such as the cafeteria. Each space may have calendars, devices, and other information connected with it. Users interact with spaces directly, meaning you can easily switch the associated calendars or devices without interrupting anyone.

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