We speak with plenty of folks daily at Robin about the ins and outs of scheduling software. To many people, it may seem like we are speaking another language at times so we wanted to provide these terms and definitions you might hear us mention from time to time.
Are Equipment available in the space (available for Pro plans and higher).
Are the way users in your organization sign to Robin.
Types of methods
- SAML (Security Assertion Markup Language)
- Username and password
- SSO (Single Sign-On)
- Sign in with Google
- Sign in with Office 365
Beacons are tiny radios that broadcast information over Bluetooth. Modern devices can look for these signals and use them to make decisions about location. You can think of it like indoor GPS.
Locations for your office which could have physical addresses. Depending on how large your organization is, it could be anything from "East Coast HQ" “Boston office” “11 Farnsworth”. A building contains spaces, which are optionally organized by level.
A booking user is a generic user (service) account that your org would use instead of a personal account to manage/create events. This helps keep personal calendars clear of other folk's events.
When we refer to your calendar systems, that is the calendar software that you are integrating with Robin.
A campus is a group of buildings and an optional setting in Robin, available starting at the Premium plan. You might refer to campuses by city or country (Boston Office, Singapore), whereas buildings in a campus could be East/West, nicknames, or street addresses. Employees in a campus have in-person meetings with each other, even if they are located in different buildings.
When you hear us mention the dashboard, we are referring to Robin application you would access through your computer rather than a mobile or tablet device.
Devices are external hardware that connect to your Robin account to detect presence or display room availability in a space.
An event is time booked on a space. This can be presented in the form of a meeting, stand-up, independent work blocks, etc.
The event composer is where users can book and edit meeting details in the Robin Dashboard.
Are outside systems/software that are connected to Robin.
Meeting room calendar
Represent the physical rooms in your office. When you create and add these calendars to your organization's address book in Office 365, people can reserve rooms through both Outlook and Robin.
When you add co-workers to your company account in Robin, they will receive an invitation to create their own account. Once they've registered they will be able to schedule events in the rooms you've configured via their web browser, native calendar using Robin plugins, or mobile app. All new users are added at the "Member" role, but you can upgrade them to Administrative roles as needed.
- Member roles
This is the id that one will use to login to the Robin dashboard, and can also be found in URL of your dashboard. Example: https://dashboard.robinpowered.com/mycompany.
It's exactly like it sounds is how Robin learns who is in the room. When you walk into a room with a proximity beacons in it, the mobile app tells the room that you've arrived.
Is a Google calendar meant for shared resources like rooms or equipment that can only do one thing.
Robin uses a variety of methods to know when someone is in a room.One way is through the display app, Rooms. Rooms is a companion app for Robin that runs on iPads and Android tablets. Mount displays outside of conference rooms to keep schedules and events updated in real time. One way is through the display app, Rooms. Rooms is a companion app for Robin that runs on iPads and Android tablets. Mount displays outside of conference rooms to keep schedules and events updated in real time.
A service account is simply a user account with a specific purpose to provide a security context for services, such as your calendars. Which run off Windows.
Spaces belong to a building, and, if applicable, a level. These are most commonly rooms inside of your office, such as conference rooms and on demand spaces. You can also use spaces as a way of marking departments or common areas such as the cafeteria. Each space may have calendars, devices, and other information connected with it. Users interact with spaces directly, meaning you can easily switch the associated calendars or devices without interrupting anyone.