Manage your user profile & settings

You can manage your user profile and customize your user settings from your profile page on the web dashboard.  

Click the Avatar > User settings


Change your profile picture

We've given you a default avatar image, but we're confident your face looks better. To add or change your profile photo, visit the Personalization tab on your User Settings page.

Click Upload photo and select a square image that's under 5Mb. We recommend 120 x 120 pixels for best results, but we'll automatically resize any uploads for you. 

Change your username

To change your username, visit the Personalization tab on your User Settings page and find the field labeled “Username.” After entering your new username, click Save Changes.

Robin usernames must be unique (like you!), and Robin will advise you to choose a new username if someone else has already claimed your first pick. If this happens to you, try adding a 1 or special character to the end of your preferred username, this usually does the trick. 


Add or change your email address

To add, change, or remove an email address, go to > Personalization > Add New Email.
Enter your secondary email address, click Save Changes, then check your email account for a verification email from Robin.
Once a secondary email address is verified, you can promote it to be your primary address. The primary address is where Robin sends your meeting invites by default

You can remove secondary emails at any time by clicking Remove.


Set your workplace preferences 

Change how Robin works for you & set a few workplace preferences to enhance your user experience. 


Choose your homepage

Customize the Robin homepage that works best for you: choose either to see who's in this week with the Schedule tab or to show your office map with the Office tab.

Set a preferred office location

If you work for a company with many office locations, we recommend setting a preferred office location. This will be your primary view when you open the Robin dashboard or mobile app, with the option to switch between offices and floors. 

Set the day of the week your calendar starts on

Select the day of the week you would like your schedule view to start on from the dropdown list.


Robin's default language is English. Use the drop-down to select a different language. 

Change your default timezone 

By default, the web dashboard will use your browser's local time zone for scheduling reservations. You can update this to fit your needs. Today, the timezone and 24-hour setting can only be configured on the user level. 

Note: The timezone setting applies to the web dashboard only. Other Robin apps (e.g., mobile) rely on your device settings.

Or show schedules in 24-hour time

By default, Robin uses the 12-hour clock with AM and PM to display time. If you'd like your web dashboard or mobile app views to display 24-hour time instead, check the 24-hour clock setting, then select Save and Reload



"Will this update the timing across my organization?"

All settings found under your profile are personal preferences for your use only. The 24-hour time setting & preferred timezone setting are personal settings that don't impact anyone else in your organization. 

Mobile app

The Robin mobile app respects device-level settings. If your phone is already set to show 24-hour time, then Robin will match.

To update, navigate to your phone's Settings > Date and Time > 24 hour time.

(Example below is from an iPhone, mobile device settings may vary)


Updating notification preferences

Select Notifications on the left side toolbar under your user settings. Choose the type of notifications you'd like to receive and how from the menu. 


Supported integrations

Integrate your individual Google or Office 365 email accounts, Zoom or Bluejeans account, and Slack or Teams account with Robin to access a handful of additional features and customized scheduling. 

Check out this guide to learn more about the additional features you unlock after connecting your email account. From your personal integrations page, Connect either your G Suite or Office 365 account. 

 Note: your account will be connected automatically if you sign into Robin using Single Sign-On.



Reset your password

If you've logged in at least once before successfully, you can reset your password. Follow the video below or review the steps in the article to reset your password.

Forgot your password? You're in the right place. 

Go to: and enter the email address you used to sign up for Robin. This is most likely your work email.  
Then, check your email for a password reset link. Follow the link to create your new password. 

Common pitfalls

If you didn't receive a password reset email from Robin, here are some possible reasons why:

  • The password reset email may have gone to your spam folder
  • You may have used a different email address to create your Robin account 

Change your password

To change your password, visit the Security tab on your User Settings page. After inputting your current password and new password, click Save Changes.

If you've forgotten your current password, you can always reset by clicking "Reset it" and following instructions sent to your email.


Deactivate your account

To deactivate your account, visit the Security tab under your User Settings page. Click Deactivate Account to send an email to the Robin Support team, and your account will be disabled shortly after.

If you are the sole owner or admin of an active team on Robin, Robin asks that you first assign someone else to the owner role, so all team data isn't lost.

Keep in mind

There is no option to reactivate an account once it's been deactivated.


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