Create custom visitor registration forms

Organizations with Robin’s Visitor Management can create unlimited custom visitor registration forms for pre-registered visitors. It's easier than ever to capture additional visit information for your visitors and ensure each visitor has a great experience in the office. 

How to create a new custom visitor registration form:

1. Navigate to the Visits tab and select Custom Visit Forms from the subtab group.
2. Click Create.
3. Name the form for your records, the visitor will not see this name. 
4. Select + Add question.
5. Enter a question for visitors to complete.
6. Next to it, select the answer field type:
   • Short or long answer
   • Dropdown -- select + Add option to add multiple answers in the dropdown. 
7. Select whether the field should be required or optional.
8. Select whether the field should be printed to be displayed on a visitor badge.
   • Up to two custom fields can be selected to print on badges.
   • Only required fields can be selected to print on badges.
   • Only short answer questions can be selected to print on badges.
9. You can preview what the custom form looks like to visitors using the preview toggle in the right corner. 
10. When the form has all the required fields and settings, select Next to assign the form to a building. 
11. The form can be assigned to a single building, multiple buildings, or all buildings. 
    • Buildings that already have a custom form assigned to them will not be selectable. 
12. Click Publish. The form will go live for the selected locations. 
13. By default, buildings without a custom form assigned will use the default Robin visitor registration form. 

View and edit custom forms

All the custom forms created are found under the Custom Visit Forms tab. 

• Sort forms by location.
• Sort forms by name.
• Sort forms by status (Live or Unassigned).
• Assign unassigned forms to an available building.
• View the last updater of the form.
• View the date of the last update.
• Select a form for editing or deletion.
  • Note: Once a form is deleted, it will be permanently removed from the form list and cannot be recovered.