Make a desk reservation private

You can make a desk reservation private, so other people see "Private booking" instead of your name. You can book a private desk from the web dashboard, the mobile app or a kiosk.

Before you start

Private desk reservations follow these rules:

  • The setting is off by default.
  • It is a building-level setting called Reservation privacy, in the building's desk policies. Global admins and Local Office Admins manage it.
  • It applies to flex desks only (hot and hotel desks).
  • You can change the visibility of an existing reservation.
  • People with desk delegation can book a desk for someone else and hide the reservation.

Book a private desk

You can book a private desk from the Schedule page or the office map in the web dashboard, or from the mobile app.

From the Schedule page in the web dashboard

  1. Select Book a desk.

  2. Select a hot or hotel desk on the map. You see the reservation window.

  3. Select the Mark as private checkbox.

  4. Select Book.

    The Mark as private option when booking a desk from the Schedule page

From the office map in the web dashboard

  1. Go to the Map tab.

  2. Set your search with the menus at the top.

  3. Select a hot or hotel desk on the map.

  4. Select the Mark as Private checkbox.

  5. Select Book.

    Making a desk reservation private on the office map

From the mobile app

  1. Tap Book a desk on the Schedule tab, or go to the Map tab. Both take you to your office map.

  2. Set your search and tap a hot or hotel desk on the map.

  3. In the reservation window, select the Private booking checkbox.

  4. Tap Book.

    The Private booking checkbox when booking a desk in the Robin mobile app

What others see

Reservations are visible by default and show the person's name. Most people like to see who is in the office, so they can plan with their teammates. Names also show in the People list in the web dashboard and the mobile app.

For regular Robin members, a private reservation shows as Private booking, with a lock icon, on the map. On the Schedule page it shows as Private, and it does not show in the People list.

A private desk reservation on the office map

Who can see private reservations

In the locations where they have these permissions, people can see private reservations on the map:

  • Manage offices and maps: see who booked a desk.
  • Delegation: see and manage the reservations of others.

People with the Access or Analytics permission can also view and export desk reservation details and data.

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