You can change your desk reservations in the Robin web dashboard and the Robin mobile app. What you can change depends on the reservation: a single-day (hot desk) reservation or a multiple-day (hotel desk) reservation.
What you can change
For a single-day (hot desk) reservation, you can change the date, time, duration and location. Change it from the Schedule page, the office map or your user profile in the web dashboard, or from the same places in the mobile app. If your office uses QR codes on desks, you can also scan a desk's QR code to swap desks. See Scanning QR codes and NFC tags for desks.
For a multiple-day (hotel desk) reservation, you can change only the dates. To change the time or location, cancel the whole reservation and book it again. Change the dates from the Schedule page, the office map or your user profile in the web dashboard, or from your user profile in the mobile app. In the mobile app, you can only cancel the selected day of a hotel reservation.
Reservations for someone else
People with the desk delegation permission can change, cancel or release a desk reservation for someone else. If an office admin or someone with desk delegation booked a desk for you, you can change that reservation yourself.
Change a reservation in the web dashboard
In the web dashboard, you can change a reservation from the Schedule page, the office map or your user profile.
From the Schedule page
On the Schedule page, you change a reservation from its action menu.
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Open the web dashboard. If the Schedule page is not your home screen, select the Schedule tab.
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Find the reservation on your schedule and select it.
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Next to the reservation details, select the 3 dots to open the action menu.
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Select Edit reservation. You see the office map.
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Use the fields at the top to change the time, date or duration.
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Select Save Changes.
If you cancel a desk from the Schedule page, Robin asks if you are still coming in. Select Cancel desk to cancel only your desk, or Not coming in to cancel your trip to the office.
From the office map (single-day and multiple-day reservations)
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Go to the Map tab and find your desk on the map. Look for a red "Your desk" marker.
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Select your desk, or the Bookings card in the sidebar on the right. You see the reservation.
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Select Edit for a single-day reservation, or Edit dates for a multiple-day reservation.
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For a single-day reservation, use the fields at the top to change the date, time or floor. Select Save Changes to save.
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For a multiple-day reservation, select a date in the series in the date picker. Select the reservation in your bookings, then select Edit dates or Cancel series. Select Save.
From your user profile (single-day and multiple-day reservations)
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Open the web dashboard and select your profile in the top right corner.
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Find the reservation under Desks.
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Select the 3 dots next to the reservation.
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Select Edit.
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For a single-day reservation, use the fields at the top of the office map to change your reservation, then select Save Changes.
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For a multiple-day reservation, select different dates in the calendar, then select Save. To cancel a multiple-day reservation, cancel the whole reservation from your user profile.
Change a reservation in the mobile app
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Find your reservation on your schedule or in your user profile.
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Tap the 3 dots next to it to open the action menu.
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Choose what to do. The options depend on the type of reservation:
- Single-day (hot desk) reservation: edit or cancel the reservation. To edit it, use the fields at the top of the map to change the date or time.
- Multiple-day (hotel desk) reservation: you can only cancel (remove) that day from the hotel reservation. You cannot change the time.