View health checkpoint responses

Where to find health checkpoint responses

You can view health checkpoint survey responses in 2 ways. Export them as a CSV file from the Responses tab on the Health Checkpoint management page. Or follow the Access link to the Daily Roster (under Manage > Access) to see who completed the checkpoint and if they passed/failed it.

Note

Robin does not store visitor responses.

View responses and statuses

  1. Select Manage in the top ribbon, then > Integrations.
  2. Scroll down to the "Other" section and select Manage for the health checkpoint. 2024-09-04_15-09-37.png
  3. Select Manage next to the survey with the responses you want to review. 2024-09-04_16-38-57.png
  4. Select the Responses tab at the top.
  5. You see a list of responses with a CSV button next to it. Select it, or follow the "View daily summaries with Access" link at the top. 2024-09-04_16-28-47.png

User permissions

  • To use the CSV export, you must be a Global admin or have the Manage Health Checkpoints permission.
  • To view the daily response summaries on the Daily Roster on the Access page, you must have the View-Only or Edit Access permission.

A CSV export from the Responses tab looks like this:

response_export.png

The link to the Access page opens the Daily Roster. There you see pass or fail statuses. It looks like this:

daily_roster-P_F.png

A "Resend" survey option shows next to each person who failed the survey. Use it when someone selects the wrong answer and fails by accident. Robin resends the survey by email only; it does not show in the web dashboard or mobile app.

Warning

  • When a Robin user fails and retakes the checkpoint, the Daily Roster and the Responses export keep only the most recent survey response.
  • Robin stores responses only from Robin users, not from visitors.
  • Employees who select "Join Office" and have no desk reservation do not receive a health checkpoint.

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