We've been busy building new ways to make hybrid work actually work. From seamless Outlook integration to smarter space management, here's what's new in Robin from the past quarter:
Outlook Add-in Gains Meeting Services
One of our favorite updates this quarter? Robin's Outlook add-in now supports Meeting Services, making it one of the cleanest workflows in our space.
What's new:
- Request services directly in Outlook: When creating events in spaces with services enabled, users can now add catering, AV support, room setup and more without leaving their calendar
- Attendee collaboration: Meeting attendees can propose space changes directly in Outlook, making it easier to coordinate complex meetings
- Clear status visibility: Room responses (Busy, Accepted, Declined) now appear directly on space cards - no more hovering or guessing
Important note for admins: Outlook admins at your organization will receive a permissions update prompt. Accept this to enable Meeting Services and other new features. Organizations without Meeting Services should still accept the permissions request to receive the general improvements to the add-in.
Availability: Available now for all customers.
Custom Resources: Book Anything Your Office Needs
Robin now supports booking any resource your office needs - from parking spots and lockers to lab equipment and beds for your furry pals 🐶 (this was one of the most requested reasons for custom resources).
Custom resources:
- Create any bookable resource from the layout tool with custom names, details and policies
- Set booking policies like maximum reservation lengths and working hours restrictions
- Admin controls: Local office admins can book, assign and bypass policies just like with desks and spaces
- Mobile support: Book and manage all custom resources from the new Robin Workplace mobile app
Enhanced parking and lockers support:
- Multi-day and range bookings are now supported
- Accessibility indicators for handicapped accessible spots
- Improved booking flows with policy warnings
- Edit reservations directly from the Robin Workplace mobile app without canceling and rebooking
Availability: Contact your CSM to join the beta.
Visitor Management Gets Major Updates
We've made significant improvements to the visitor management experience to support even the largest organizations that manage dozens of locations and hundreds of daily visitors.
- Enhanced search and filtering: Find visitors quickly by guest name, host, visit type or status
- Streamlined check-in: Check in visitors directly from the dashboard, as well as from the visitor creation screen, without needing to return to the visits table — ideal for walk-ins
- Improved badge printing: Print visitor badges directly from the dashboard with broader printer support
- Visit editing: Update key details like date/time, host and custom fields as plans change
- Location-specific visit types: Create visit types tailored to specific locations rather than organization-wide
- Flexible guest registration: Visitor Management admins can bypass email requirements when registering guests directly in the dashboard
Availability: Available now for all Visitor Management customers.
Calendar Health Dashboard
No need to hunt through individual spaces to figure out which calendars need attention. The new Calendar Health Dashboard gives you complete visibility into your calendar system.
What you can do:
- See all calendar statuses in one centralized view
- Spot issues quickly with clear health indicators
- Trigger manual syncs with one click when needed
- Debug problems before they impact users
Perfect for organizations managing large numbers of spaces that need to maintain a healthy calendar system.
Availability: Available now for all customers. Find it under Manage > Calendars or in the Workplace Dashboard. Learn more here.
Enhanced Daily Roster and Attendance Tracking
We've improved how attendance is displayed across Robin, starting with a redesigned Daily Roster that's now easier to access and more informative.
What's new:
- Clearer check-in statuses: Distinguish between remote, on-site and scheduled attendance
- Department insights: View and search employees by department
- Clickable details: Names and desk assignments now link directly to employee profiles and desk locations
- Real-time stats: See planned vs. actual attendance at a glance
- Faster access: Find the Daily Roster directly under the Manage tab
Availability: Available now for all customers. Learn more here.
What Else is New
Meeting Services improvements:
- Service category management: Edit and delete top-level service categories to keep service menus organized and up-to-date, especially valuable for larger organizations
- Enhanced CSV exports: Service ticket exports now break out menu items and subtotals into individual cells for better itemized order management and financial tracking
- Individual ticket exports: Export single service tickets as both PDFs and CSVs directly from the ticket slider for vendor coordination
Mobile app updates:
- Manual check-in capability: Employees can now manually check into desks, parking spots, and lockers from the new Robin Workplace mobile app when remote check-in is enabled
- Complete Microsoft SSO support: Updated authentication now supports all three Microsoft integration types (Graph, SSO, SAML)
- Consistent Who's In experience: Mobile app now uses the same Who's In design as the web app, providing detailed employee check-in status information
Office experience improvements:
- Back-to-back check-ins: Users are automatically checked into consecutive meetings in the same conference room, eliminating redundant check-in steps
- Streamlined desk assignments: Assigning a user to a new desk automatically removes them from their previous desk assignment
- Custom activity branding: Activity creators can now upload custom images for events, enabling more personalized company culture and event branding
- Enhanced campus navigation: The new map experience organizes buildings by campus with improved search and clearer location context
Navigation improvements:
- Redesigned Manage tab sidebar: Cleaned up and reorganized the sidebar navigation with better styling and logical grouping of menu items for easier access to key features
Access control updates:
We’ve added self-service setup to make connecting Genetec and Gallagher with Robin easier and faster:
- Genetec: Setup details here
- Gallagher: Setup details here
Integrating your access control system with Robin enhances data accuracy by reducing manual check-ins while maintaining workplace security. View all access control integrations here.
New Office Map Beta: As of May 30, admins have beta access to our completely rebuilt Office Map experience. This faster, more efficient foundation will host all future feature launches, with features like Activities and Space Suggestions rolling out to the new map in the coming months.
Have questions about any of these updates? Contact your Customer Success Manager or check out our Help Center for detailed guides and tutorials.