Managing your organization

In Robin, your organization is made up of office buildings, meeting spaces, shared calendars, users, and many other pieces. You can learn more about our office hierarchy here. This article will guide you through some of the common settings you'll need to manage for your office.

Office Settings

Owners and administrators can manage the organization from the Manage tab in the web dashboard

 

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Organization Details

Administrators and owners can add or update key details for their company, such as custom logos, managing issue reporting and service addresses, and testing out experimental features. All members have the option to leave an organization if they so choose. 

Read more: How to customize Robin for your organization

Remember:

Removing yourself from an organization can not be undone. If you are the only person in the owner role for your team, you won't be able to delete your account until you've promoted another person to that role.

Integrations

Administrators and owners can manage connected calendar accounts, API tokens, and integrations with other 3rd party applications. 

Read more: How to connect calendar accounts 

 

Devices

Central management for all of the devices like beacons and room displays.

Read more: How to add devices to a space

 

Offices

Administrators can add and manage campuses, buildings, levels, and spaces within their organization. 

Read more: Managing office locations and Adding new spaces

 

Members

Invite new users to your organization and manage user roles and groups. 

Read more: User roles and adding permissions to roles. 

A group is a way of categorizing people within an organization, perhaps by department, location, company, or role. The configuration of groups is available for all plans.

 

Amenities

Manage the list of amenities for your organization from the Amenities tab.

Read more: Setting up amenities for Scheduling and for desks. 

 

Issue Reporting and Support Addresses

Assign contacts per location for issue reporting. Configure email addresses from support addresses.

Read more: Adding support services for issue reporting

 

Notifications

Admins can sign up to receive notifications any time a room display goes offline for 30 minutes or more. 

Read more: Offline Device Notifications

 

Billing

Owners can manage billing details, or upgrade or downgrade their plan.

Read more: Billing 

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