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Essentials & Business Plan CustomersSpecific guides for Robin's Essentials & Business plan customers.
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Analytics & ReportingUnderstand and manage workplace data with pre-built dashboards, customizable dashboards, and export data reports.
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Resource managementManage bookable resources from desks, parking & lockers, to custom resources. Set booking policies & processes.
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Getting startedSet up checklists, onboarding resources, templates, & more.
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Set up office hierarchy with maps and floor configurationHow to set up campuses, buildings, and floors, and then upload maps and configure floor plans.
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Managing the officeSet up office processes and workflows, including visitors, deliveries, meeting services, announcements, activities & more.
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Displays & devicesSet up room displays, status boards, kiosks, & visitor management devices.
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Mobile appGet familiar with our mobile apps for a streamlined scheduling experience
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Product updatesLearn about the latest Robin product releases, updates, and enhancements
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Apps & integrationsRobin works better when you connect other services you already use.
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TroubleshootingCommon troubleshooting topics & tips
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Intro to RobinLearn the Robin essentials to jump-start your Robin experience
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BookingsHow to book rooms, desks, lockers, and parking.
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Check insHow to check in to confirm resource reservations and office visits.
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Collaborate with my teamCoordinate schedules and stay up to speed with office activities & announcements
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My user profile + settingsUpdate your user profile and preferences
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Connect my everyday apps with RobinConnect Robin with the apps you use in your day-to-day.
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Integrate a calendar system for Room schedulingHow to integrate your organization's calendar system for meeting & room scheduling and sycning.
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Office visitors & deliveriesHow to invite guests to your office and what to expect as the host. Learn how to pick up a package.
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User management & provisioningManaging user roles, single-sign-on, SCIM provisioning, & more.
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Global settings & security resourcesCustomize brand colors and logos. Manage global settings. Security resources. Billing & plan information.
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Troubleshooting
Quick links
Highlighted Articles
- Analytics AI Assistant Before you start: The Analytics AI assistant requires Advanced Analytics and the “Create & manage custom dashboards” ... Read article
- About Robin's Advanced Analytics Advanced Analytics Analytics permission: Create & manage custom dashboards Advanced Analytics is an add-on f... Read article
- Parking, lockers & custom resources Robin now offers two new resource types out-of-the-box, parking spots and lockers as well as the ability to create a ... Read article
- New Office map on web dashboard What’s improved?A faster, more performant map experience.Ability to book anything, including desks, spaces, parking, ... Read article
- Managing assigned desks Assign desk - floor/building level + Desk delegation permission Robin's web dashboard provides several methods for ... Read article
- How do automatic desk check-ins work using office wifi? Instead of clicking a button or scanning a sticker, users on office Wi-Fi who open Robin on the (original) mobile app... Read article
- How to set up automated desk check-ins using wifi connection Admin Employees on office Wi-Fi can be checked in or have an in-office status created for them automatically via a ... Read article
- Set up desk check-ins Admin Introduction Desk check-ins help employees stay informed about upcoming bookings and provide actionable data... Read article
- Get started setting up your workplace First time setting up an office with Robin? You're in exactly the right place. Follow this checklist and you'll be up... Read article
- Understanding workplace attendance in Robin IntroductionThis guide explains the different attendance statuses you might see in Robin. Understanding these statuse... Read article
- Best practices for tracking workplace occupancy Introduction This guide outlines best practices for tracking workplace occupancy. Accurately understanding workplace ... Read article
- About Robin's Visitor Management What is visitor management?Your office is not only a space for employees. Organizations across all kinds of industrie... Read article
- Managing service requests Must be a designated meeting service assignee and/or approverIntroductionMeeting service assignees and approvers ca... Read article
- August 2026 Product Update Over the past few months, we’ve continued to make the workplace easier to plan, manage, and navigate.That means givin... Read article
- May 2026 Product Update Space planning at the speed of your workplaceManaging workplace maps and space planning has traditionally been slow, ... Read article
- Getting started with the Robin User Agent Simplify how employees plan their work week with a more intuitive, natural language booking experience in RobinPlan y... Read article
- April 2026 Product Update Mobile visitor management, AI chart summarization & guided admin onboardingEvery update we ship is designed to help w... Read article
- March 2026 Product Update More flexible scenario planning, drag-and-drop meetings & unified resource check-insEvery update we ship starts with ... Read article
- Event Troubleshooting with the Calendar Event Audit Log Quickly get to the bottom of event issues with the Calendar Event Audit Log.Admins can use this tool to trace exactly... Read article
- Admin Controls: Notifications, Integrations, and SCIM Settings Notification Management Admins now have more control over member notifications to reduce noise and promote a focused ... Read article
- What's new in Robin - January 2026 From granular resource permissions to a Google Calendar extension that actually understands your meeting needs, here'... Read article
- What’s New in Robin - October 2025 The AI-powered workplace is here. Robin’s Scheduling Agent ends calendar chaos. Admin controls remove the noise. Neig... Read article
- What’s new in Robin - July 2025 We've been busy building new ways to make hybrid work actually work. From seamless Outlook integration to smarter spa... Read article
- What’s new in Robin - April 2025 We’ve been busy building new ways to simplify the chaos of hybrid work. From smarter planning to smoother operations,... Read article
- Calendar Health Notifications These notifications help minimize disruptions and keep your calendars and spaces running smoothly. Personal Calendar ... Read article
- Microsoft 365 Outlook Add-In Requires Microsoft 365 Compatible Apps Outlook 2013 or later Outlook 2016 for Mac Outlook on the Web Outlook on W... Read article
- Hit "Something went wrong" error when trying to book a room? This message is typically related to a syncing issue with your personal calendar integration. This is usually a quick... Read article
- Getting started: New users Looking to jump-start your Robin journey? You've come to the right place! This quick start guide will help you learn... Read article
- Download the mobile app Robin has free mobile apps for iOS and Android phones. Scan the QR code with your phone or follow the links below.Dow... Read article
- How to book a room using the web dashboard Find a room for your meetings and events using the interactive map on the Office page that reflects availability in r... Read article
- How to use the Automatic Desk Booking feature OverviewIf you have the same schedule each week, then the Automatic Desk Booking feature is perfect for you. This fea... Read article
- How to change a desk reservation You can make changes to your desk reservations using the web dashboard and mobile app. There are different edit optio... Read article
- How to book a desk using the web dashboard OverviewWith Robin, booking a desk at the office is easy, with access to real-time schedules and availability. You ca... Read article
- How to check into your desk Depending on your office setup, you can check in to your desk manually using Robin and everyday tools like email, Sla... Read article
- How to check in to meetings Introduction To help everyone stay informed about meeting schedules, Robin provides several ways to confirm, check in... Read article
- Supported languages in Robin Supported Plans All plans Users can select the language of their choice from our supported languages when using the m... Read article
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System status
Check if Robin is working normally and see updates on any outage.